Love it. So fast!!
Love it. So fast!!
I have used CVS/caremark now for 8 months and am very impressed
Easiest way to receive my medication. I would recommend everyone to use CVS Caremark. Thanks so much. Y’all are a life saver !!!
Having problems with them misplaced prescriptions, also doctor gave me prescription to make sure I had enough until my prescription came in the mail and they just waited longer to send it!
The easiest way to reorder prescriptions.
I have used mail for several years without any problem. Submit a prescription click auto renew and auto fill and they arrive timely. Now I spend more time calling the doctor to get the script submitted. So much for Auto Refill and Renew! I can’t even find the auto renew option. This app was great now it’s just frustrating! What the heck happened?!!
This app is very difficult to navigate, and I consider myself to be quite computer/phone savvy.
Trying to refill a script tells me o sign in to change doctor I'm signed it says continue with order but nothing shows up to change doctor
It works pretty well. The interface is a little messy but not terrible. I don’t understand why Face ID never works. Overall it gets the job done and it beats having to mail stuff in.
Had all of my medication set to auto refill, but when I noticed I was running out of needed medication I checked this system and none of my medication showed in history nor was on order. Had to go in and manually scan the medication to order. But now I am out of my very important every day medication. I hope that this does not cause me to become ill or worst while I wait for this to be processed and then mailed in about a weeks time!
Haven’t been able to see or refill since the update.
It took less than 30 seconds to fill my prescription and it is an awesome experience. Just few clicks with my mobile phone and my prescription are ordered. Can’t get any easier. Thanks CVS
STOP popping up while I’m using the app!
I cannot see a list of all my Rx in one spot. You have to figure out if active, due for refill, due for renewal to find. I’ve put some in archive and the continually pop up as active
The latest issues I’m seeing are that the login information is not saved and Touch ID does not work even though I have those options turned in. Every time I touch the refill icon I must log in by entering my email address and password again. Setting up Touch ID appears to work when setting up but does not. Fix it.
I am trying refilling prescriptions. One it told me to scan from bottle. I scanned the barcode on the bottle and the app could not find it. Then I found the QR on the other side of the bottle. Need better instructions.
Easy app to use!
Your app is fine for looking at status of prescriptions, etc., but far more often I need quick access to my prescription ID card. I don’t want to open your app, log in & click around in the app when people are in line behind me in a doctor’s office. I want to keep all my ID cards in Apple Wallet for quick access. Please add this. Support in the app is easy.
Love my mail order. Pharmacy at home. Order from my phone!! Don’t spend my lunch break getting Rx refills.
This app is really just a way to access their home page, which doesn’t work either. Nearly everything you try to do, the app links you back to the browser and you have to login their too.
I used to get text messages to refill or renew Rx. In the past 6 months or so this functionality does not work. I have checked my preferences and made sure I checked for texts to be active. Can you fix this problem and text me that it is fixed?
This is great finally something simple and easy!
Responsive, reasonable, helpful and a pleasure to deal With the staff and the pharmacy staff
Nice app but it could offer so much more. It should keep track of how many refills are left and offer what retail cost of medications are. It should also provide what cost would be if one was to make a plan change.
I am suppose to get Rxs 90 days each time. So I am ordering more because I only received 30 day supply. Thank you I like your site so far.😀. Pat Boren
I LOVE LOVE LOVE CVS Caremark They are the best!😄
I totally agree with the customers review I just read. This is the most frustrating website I’ve ever encountered. I had another drug mail order company that was totally customer friendly. Used it year after year without having to contact the company. Sorry I can’t say that for yours. Before you mail a RX the customer should be notified what the cost is going to be. This is 2 RXs you indicate you are filling within a week, without a single word what the drug is or it’s price. Not to mention if I go to the website it’s difficult to find the info you’re looking for. Totally irresponsible.
My auto refills do not work and you always confuse my medications and Consistently have problems getting my medication on time and you state that my medicine refill was called into dr but that is a lie. I have checked and my dr has had to call numerous tones to try to straighten things out. Today I need an urgent order MF gave to pay for that expedited shipping because my auto refills are not working. Not ok
When I set it up for auto refill & renew it should stay that way until I say otherwise.
I used the CVS app for 3 years without complaint. The mail refill was so fast that I quit using autofill because it arrive so quickly. If a new Rx was needed, there was never a pause or any delay in contacting my dr and my script being filled. In the last 6 or 7 months I have yet to get the CVS app to work without calling in, only to find out that the RX has expired and “the dr hasn’t renewed the script.” This is the same dr for the prior 3 years!! Last month I was told I will have to call in any future refills. I live in a rural Texas town - the nearest CVS store is 1hr away, so mail order is my only option. Thank you for the opportunity to “rate” this app - I’m sure you share my concern in finding out why this wonderful app suddenly started having problems.
App could not find any prescription info even though I have had this prescription for years. Bar code scan from bottle also did not work. QR code finally worked.
A very poor system for one of the largest pharmaceutical companies in the country. Not very customer oriented; difficult to speak to a rep; retail and mail-in are not synced. Giving one star is generous.
Well done, it only took you guys 4 years to optimize this app for iPhone 6/6+. That’s a minimum threshold for any usable app. However, this app is extremely slow, especially during loads. This app doesn’t follow iOS conventions like swipe right to return to the previous screen within the app. CVS management needs to make a serious investment in this app or they need to stop pretending they have a mobile strategy. As far as I’m concerned, this is still abandonware.
When you are renewing your prescriptions they won’t tell you the price... like they don’t know... get real... CVS/caremark also pushes you to sign up for auto refill
Just saying this app is full of holes. Of course the company behind it knows nothing of customer service anyway
Does not work with iPad using a keyboard. Does not flip screen. Very awkward. Used to work!
Touch ID never works. I submitted 2 prescriptions on Saturday and there’s no indication in the app that anything is being done to process them or that they even received them. When I tried to use the contact section I was required to re-enter my user name and password, which never logged me in only kept looping back to the same log in screen. APP NEEDS SO MUCH WORK.
Love ordering online. Two suggestions to improve app: let us delete or hide duplicates, once we select to not have auto renewals or refills, stop pushing them.
Quick reliable economical! Great service! Tx!
Easy and hassle free 👍🏽
Please put a payment option on the app, or a querty code in the statement. Literally the only bill I have to pay by mail.
I really like the Caremark website and mobile app, but don't really care for the CVS brick and mortar stores. All the ones in my area are old, are over priced, and don't offer drive-thru pharmacies! I prefer Walgreen's, but it's no longer a preferred pharmacy with my health insurance.
Since day one of downloading this App, I have never been able to log in. I can log in on the website via a browser with no problem, but not the APP. I have sent feedback numerous times and nothing has changed. So for me, this APP is useless. I would give it 0 stars if I could.
I have been trying to signup on my iPhone and keep getting a message that says my plan is not supported on this mobile app. WTH!! I am very aggravated! I had no problems with Walgreens or Wal-Marts app. I’m not happy that I have to get on my laptop to do any business with the pharmacy. Please fix this!!
Financial review/summary seems to be down a lot and it is very helpful in seeing where we are at with our deductible and seeing when meds are filled. Would love to see it working more consistently.
Simple and intuitive
Your new Reminder and Easy Reorder method saves time and insures that we do not forget to reorder our medications. Great idea!
Needs online are easily found. Phone staff friendly and helpful.
I would rather call and talk to a human when renewing my prescriptions but this app is amazing and so easy! Thanks! GP.